Important information

Max 8 tix p/household

Accessible & companion tickets will be available through SEE Tickets.

I have an access enquiry, who do I speak to?
For access enquires please contact event organisers by emailing  access@futuresoundgroup.com

Event terms & conditions

PROMOTER T&Cs:
1. Ticket sales are limited to 8 per household. Only tickets purchased through approved agents are valid. The venue reserves the right to refuse admission.
2. Ticket resale is permitted at no more than the price you paid (face value + booking fees). Please only use the official resale partner www.twickets.live. Selling tickets through unauthorised resale platforms will breach these T&Cs and those tickets may be cancelled.
3. A ticket is a personal, revocable license and, at all times, remains the property of the Promoters. Tickets must be surrendered to the Promoters upon request.
4. This ticket is sold on behalf of the Promoters to the Consumer. Business or traders are specifically prohibited from purchasing for this event. Any who do so will have their tickets cancelled.
5. Regardless of the method of delivery you select at purchase, we reserve the right to change ticket delivery to box office collection with Government issued photographic ID in the name of the person who booked the tickets.

Kaisers Chiefs - Temple Newsam Park - Saturday 31st May 2025

ENTRY TERMS & CONDITIONS

The Promoter of Kaisers Chiefs - Temple Newsam Park - Saturday 31st May 2025, is Futuresound Events and SJM Concerts.

1. The Promoter reserves the right to update or amend the Entry Terms & Conditions as required
2. Admission for all persons by valid ticket or wristband only
3. Tickets and wristbands are non-transferable for profit / gain and non-refundable except in the instance of event cancellation. Wristbands once removed are invalidated.
4. The Promoter reserves the right to make alterations to the published performance schedules and line-up. The Promoter does not accept liability for any personal compensation claims for a cancelled event, performance or part thereof
5. Kaisers Chiefs - Temple Newsam Park - Saturday 31st May 2025 is a 14+ event.  Children under 14 years of age (aged 5-13) must be accompanied by a parent or guardian (18 or over) at all times and will need to purchase a full-price ticket.  Children under 5 are not permitted.  The event does not accept any parental or supervisory duty of care or liability for any under 18’s on site
6. Searching is a condition of entry to protect your safety and that of other visitors. We may conduct security searches of clothing, bags and other items, at our reasonable discretion, including on entry and exit. Metal detectors and / or wanding may be in use
   • All customers consent to having their belongings searched and a physical pat-down by a registered SIA holding member of staff on entry or re-entry
7. The Promoter reserves the right to refuse admission or eject any persons for anti-social or threatening behaviour, actions likely to cause damage or injury, any person causing nuisance to others or failing to comply with the reasonable request of the management, or those that are intoxicated through alcohol or illegal substances. Any refusal to cooperate, or the use of abusive, threatening or discriminatory remarks; including comments relating to weapons or explosives will result in entry being refused.
8. The Event has a Zero Tolerance approach to issues of race, gender or sexual harassment and will refuse admission, eject or refer on to further agencies as appropriate
9. Any refusal to cooperate with search or other entry processes, including comments relating to weapons or explosives, will result in entry being refused
10. Pass-outs are not permitted, once you have left the site there will be no re-entry.
11. The use of illegal substances including new psychoactive substances (NPS) or similar is strictly forbidden. Any persons found in possession of illegal or illicit substances will be ejected and substances seized. Medicines must be accompanied by valid prescription or prescribing information such as a dispensing chemist label
12. A check 25 age verification policy will be in operation for the sale or supply of alcohol. The Promoters reserve the right to refuse to serve alcohol to those that are intoxicated, or are likely to become intoxicated if further alcohol is served
13. No food or drink is permitted to be brought into the event from areas external to the event site.

NB: Should you need to bring an item of food or drink with you due to medical or religious requirements, please contact the Promoter prior to arrival. Refillable plastic water bottles ARE permitted onsite and there will be water points available

4. The Promoters take no responsibility for lost possessions &/or prohibited items. Prohibited items include:
   • Glass Bottles of any kind
   • Metal bottles
   • Any drinking bottles larger than 500ml, empty plastic drinking bottles of 500ml or less are permitted.
   • Perfumes and aerosols
   • Cans
   • Flasks
   • Cool boxes & hampers
   • Flags/banners
   • Helium balloons
   • Sharp/large rings
   • Flares and firework, smoke grenades, airhorns
   • Bags larger than A3 size (30cm x 42cm x 19cm)
   • Laser Pointers/Pens and Glow Sticks
   • Sharp objects, any items that could potentially be used as a weapon, including any walking poles with spikes or umbrellas with spikes
   • Audio or Video Recording Devices such as personal computers, laptops, iPads and tablets, professional cameras
   • Selfie Sticks, Go-Pros or similar devices
   • Large umbrellas, parasols, tents, gazebos (small personal umbrellas are permitted)
   • Any chairs including collapsible, or any other item of furniture including cushions and shooting sticks
   • Picnic blankets or rugs
   • Prams or pushchairs.
   • Skateboard, roller skates, bicycles, hover boards
   • Balls, frisbees, kites
   • Barbecues
   • Lanterns or anything that can be lit with a naked flame
   • Drones or other UAV devices

Prohibited items will be removed, confiscated and destroyed on entry.

5. No animals will be permitted with the exception of registered assistance dogs
6. The sale of unauthorised merchandise is prohibited
7. Please follow any direction/instruction given by event safety stewards
8. Throughout the event, areas of the event site may reach their individual capacity in which case the Promoter reserves the right to prevent access. Advance planning and early arrival at stage locations is recommended
9. CCTV is in operation with images recorded for the purpose of crime prevention and public safety. All incidents of crime and disorder will be reported to the police
10. The event site is a licensed premise. Please note when you leave the event you are entering an alcohol-free zone where no alcohol is permitted, or you could be liable for a fine
11. Smoking – including electronic cigarettes, is only permitted in outdoor areas. Electronic cigarettes must not be used within any of the tented areas at the Event(s). Please be respectful to others around you.
12. Please note bags larger than A3 size (30cm x 42cm x 19cm) are not permitted.
13. Please note large umbrellas, parasols, tents, gazebos are not permitted.  Small personal umbrellas are permitted
14. Please be courteous to our neighbours when leaving the event, don’t drop litter & keep noise to a minimum
15. WARNING: Repeated and prolonged exposure to amplified sound may cause hearing damage. Strobe lighting and other special effects may be used throughout the Event.
16. PHOTOGRAPHY
17. Recreational photography of family, friends and/or scenic views of the event is permitted other than where other persons attending the event can be clearly identified as the main focus. Please therefore be respectful to other people’s privacy at all times or you may be challenged and asked to stop and/or leave
18. Photography/filming/recording for professional/commercial use is not permitted without prior written authorisation or media accreditation from the Promoter
19. All persons entering the event site consent to any photography/filming/recording as arranged by the organiser for possible future transmission/publication or promotional purposes
20. No tripods or other large photography/film equipment may be used, unless by those with written authorisation or media accreditation from the promoter