Important information

Lord Mayor’s Day ticket terms and conditions.

Essential information for all spectator ticket holders. Please read carefully.

· Your ticket is issued to you for the event and access to the venue by Gigantic on behalf of Nottingham City Council, the Promoter. Your entry to the venue by e-ticket constitutes your acceptance of these terms and conditions.

· Each person attending must have a valid ticket.

· This ticket is not transferable. If you attempt to re-sell it near the venue or on any secondary ticketing or auction website or use it as a part of any un-authorised promotional activity, tickets will become invalid.

· The Promoter or Venue reserves the right to refuse entry and will do so if you are under the influence of alcohol or an illegal substance, or for any other reason at our discretion.

· Venue pass-outs will not be permitted.

· Children under the age of 16 years old must be accompanied by a parent or guardian aged at least 18 years old.

· Your ticket allows entry to the Nottingham Castle grounds, Museum and Visitor Centre on Sunday 2 August 2026 for the timeslot you have booked only.

· The Promoter may search all persons entering the site and any bags. Please note there are no cloakroom or bag check facilities on-site.

· Items at the discretion of the Promoter will not be permitted within the venue.

· Picnic food and drink items may be brought into the venue for personal consumption.

· This is a smoke-free event.

· Animals, with the exception of assistance dogs, are not permitted in the venue. Facilities are provided for disabled and people with mobility issues. If you have any special access needs, please let us know.

· This is an outdoor event, with limited cover in case of heavy rain. Please dress appropriately for the weather.

· All ticket holders consent to being filmed, photographed or recorded by or on behalf of Nottingham City Council and its agents.

· This ticket is issued subject to the terms of our Premises Licence where required.

· Admission to the venue is at your own risk and the Promoter has no liability whatsoever for any loss, damage, death or injury to you or your property which is not caused by its negligence.